Privacy Policy

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms are used in singular or plural form.

Definitions

• Account: A unique customer account created for you to access our Service or certain features of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of voting securities or shares.
• Company: Referred to as “the Company,” “We,” “Us,” or “Our” in this policy, refers to Lamplux, located at 5120 Biscayne Blvd, Miami, FL 33137.
• Cookies: Small data files placed on your Device by a website that may contain information about browsing behavior, sessions, and preferences.
• Country / State: Refers to Florida, United States.
• Device: Any internet-capable device used to access our Service, including a desktop computer, laptop, smartphone, or tablet.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: Refers to the Lamplux online lighting store accessible through lamplux.shop .
• Service Provider: Any third-party natural or legal entity that processes data on our behalf, including payment providers, shipping providers, analytics platforms, and other service partners.
• Usage Data: Information collected automatically through use of the Service or its supporting infrastructure, such as page visit duration and technical information.
• You: The individual or entity accessing or using our Service.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data: When shopping with Lamplux or creating an account, we may request information needed to process orders, provide customer service, or contact you.

• First name and last name
• Email address
• Phone number
• Billing and shipping address
• Street address, city, state, and ZIP/postal code

Usage Data: Usage Data may be collected automatically when you visit or interact with our website. This may include your Internet Protocol (IP) address, browser type and version, pages and products viewed, date and time of visits, time spent on pages, device identifiers, operating system, and diagnostic information.

Tracking Technologies and Cookies

Lamplux uses Cookies and similar tracking technologies to understand website activity, manage shopping carts, maintain preferences, improve functionality, and enhance your overall shopping experience.

Use of Your Personal Data

Lamplux may use collected personal information for the following purposes:

• To provide and maintain our Service: Including processing orders, supporting order tracking, and monitoring website performance.
• To manage your Account: Providing access to account features, order history, and account-related information.
• Contract Fulfillment: Processing, preparing, and shipping lighting products purchased through our website.
• To Contact You: Sending order confirmations, shipping updates, tracking information, security alerts, and other necessary service communications through email, phone, or SMS where applicable.
• Promotional Communications: Sending special lighting offers, promotions, discounts, and newsletters where permitted. You may opt out of promotional communications at any time.
• Customer Inquiries: Responding to questions about products, orders, installation, shipping, returns, and other customer service matters.
• Corporate Restructuring: Supporting business transfers, mergers, acquisitions, reorganizations, or asset sales.
• Data Analytics: Understanding website usage, identifying trends, improving our product catalog, and enhancing the shopping experience.

Retention of Your Personal Data

We retain personal information only for as long as reasonably necessary for business, legal, security, and operational purposes.

• Customer Accounts: Maintained while your account remains active and for a reasonable period afterward where necessary for legal, operational, or business purposes.
• Customer Support Records: Retained for as long as reasonably necessary to resolve inquiries, maintain service records, and meet applicable legal obligations.
• Website Analytics and Logs: Retained for periods necessary to analyze website performance, maintain security, and improve our Service.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Transfer and Security of Your Personal Data

Your information may be processed and stored by Lamplux and authorized third-party service providers in locations where they operate.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Where appropriate, information transmitted through our website may be protected using industry-standard encryption technologies. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Your Data Deletion Rights

Disclosure to Third Parties

• Service Providers: We may share information with trusted service providers who help operate our website, process payments, fulfill orders, provide shipping services, analyze website usage, or provide customer support.
• Commercial Transfers: Personal information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of company assets, subject to applicable law.
• Legal Compliance: We may disclose information when required by applicable law, legal process, court order, subpoena, or valid governmental request.
• Protection and Safety: We may disclose information when reasonably necessary to protect the rights, property, or safety of Lamplux, our customers, or others, or to detect and prevent fraud, abuse, or unauthorized activity.

Children’s Privacy

Our Service is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information from our records.

External Links and Policy Revisions

Our website may contain links to third-party websites or services, including payment providers, shipping portals, social media platforms, or other external websites. Lamplux is not responsible for the privacy practices, content, or policies of independent third-party websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the applicable revision date.

Privacy Inquiries and Data Requests

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Lamplux using the information below.